Privacy Policy

Last updated: 21 September 2026

This policy explains how EZYMAT SDN BHD collects, uses and protects your personal data when you order custom car mats from us or contact us through this website.

1. Information We Collect

We collect the information you give us when you place an order or get in touch: your name, phone number, email address and delivery address; the vehicle details you select (make, model, year and body shape) together with your configuration choices; payment references returned by our payment providers; and the content of any contact form message or WhatsApp correspondence with our sales team.

2. How We Use Your Information

We use it to produce and deliver your order, to arrange shipping, to answer enquiries and provide after-sales support, to keep records required for accounting and tax, and to improve our products and fitment data. We do not use your data for automated decision-making.

3. Sharing with Third Parties

We share only what is necessary to fulfil your order, with providers who are bound by confidentiality obligations:

• Payment processing — Xendit. Card details are entered on their systems and are never stored by EZYMAT.
• Delivery — GDEX and other appointed couriers, who receive your name, address and phone number.
• Hosting and email — our web hosting and mail providers, who process data on our instructions.

We do not sell your personal data, and we do not share it for third-party marketing.

4. Your Rights (PDPA Malaysia)

Under the Personal Data Protection Act 2010, you may ask us to give you access to the personal data we hold about you, correct it if it is inaccurate, or withdraw your consent to our processing it. Some requests may be limited by our legal and contractual obligations — for example, we must keep order and tax records even after a withdrawal request. To make a request, contact us using the details below.

5. Cookies & Analytics

This site uses cookies to keep you signed in to your session, remember which country storefront you are browsing, and keep the contents of your cart. We may also use analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, though the cart and country preference will stop working correctly if you do.

6. Data Security & Retention

We apply reasonable technical and organisational measures to protect your data, and access is limited to staff who need it to do their job. We keep order records for as long as required for warranty, accounting and legal purposes, and enquiry records only for as long as they are useful for supporting you.

7. Changes to This Policy

If we change this policy we will update the date at the top of this page. Please check back from time to time.